COVID 19 What to Expect Stage 3

COVID-19 What to Expect

The Regional YMCA Responds to CT State Guideline changes!

The Regional YMCA is following the state of CT guidelines: (Source:

What does this mean for the Y?

We will continue to require masks in our facility and require 6ft of social distancing.

  • Masks are required to be worn at all times and in all locations of the facility including common areas, locker rooms, pool decks and Wellness Center (to include cardio equipment usage) as well participating in Group Fitness classes.
  • We will follow all CDC Cleaning and Disinfecting guidelines.

We want to assure you that we will continue to do everything we can to make you feel comfortable and safe when you return and we will continue to follow all CDC, State and local guidelines. Thank you for your continued support in helping us keep the Y a safe place for all.

Here’s what’s you can expect when you visit the YMCA:


  • Showers will be fully open for member use in all locker rooms.
  • The Men’s Health Center will only have 4 showers available due to the lack of partitions.
  • Please use the disinfectant spray available at each shower to spray before and after you use the showers.
  • Please maintain social distancing while waiting for showers, walking to and from showers and limit time if others are waiting.
  • As per CT State Reopening guidelines, saunas and steam rooms are not available.
  • Limited lockers will be available in an effort to maintain social distancing. Please wear your mask while in the locker rooms.


  • Utilizing the Greenknoll Fitness Center will no longer require a reservation. While we hope this will provide greater flexibility for our members, we ask that you consider using non-peak times whenever possible to help us maintain social distancing and manage capacity. Please limit your time on cardio equipment to 30-minutes if others are waiting.
  • The Indoor Track will now be OPEN! Masks must be worn.

*Subject to change at any time


Pool usage continues to be in high demand among our members, however we are finding that the number of “No Shows” is also rising. In an effort to ensure all members are able to make reservations, and reduce the number of “No Shows” we will be implementing a “No Show” fee. Members who do not show up for a pool reservation and have not cancelled will be charged a $5.00 penalty.  

Please make every effort to cancel a reservation you are unable to make by taking one of the following measures:

  • Reply to the confirmation email you receive when registering online
  • Email
  • Please call the front desk at 203. 775. 4444 x100 and speak to a member of our staff OR Leave a message with the date and time of your call if calling outside of our normal business hours.

*Members who carry a balance of No-Show penalty charges in excess of $15 will not be permitted to make reservations until balance has been reconciled. 

Traveling out of the State of Connecticut or Country -Updated

As of March 19 the Executive Order Regarding Travel will become recommended not required.  For additional guidance on international travel, visit the COVID-19 Travel Recommendations section of the CDC’s website.

*Subject to Change

Greenknoll Facility

Monday – Thursday 6:00am-8:00pm
Friday: 6:00am- 12:00pm (6:00am-4:00pm starting 4/23)
Saturday and Sunday: 8:00am-12:00pm

YDAC : Youth Development and Aquatic Center (Outdoor Pool) 

Reservations are Required

Monday through Friday: 5:00am-2:00pm
Monday and Wednesday 7:00pm- 8:00pm
Tuesday, Thursday and Friday 5:00pm-8:00pm
Saturday: 8:00am-5:00pm
Sunday: 6:00am-5:00pm

How to Reserve Your  Time Slot: 

  1. Select “My Account” in top right corner of web page
  2. Log into your online account using email address on file and password you created.
  3. Once logged in, select “browse programs” in top right corner
  4. Select “Facility Reservation System”
  5. This will bring you to the next page where you can select the area you wish to reserve. For example, Indoor Main Pool or Outdoor Pool.
  6. Once you select an area to reserve, all available days and times will be displayed below.
  7. You can select multiple time slots available throughout the week.
  8. Check the box for each time slot(s) you wish to register for and select “reserve”. NOTE: If multiple members are on one account, please select which member is reserving time slot.
  9. If you have multiple family members reserving for family swim, please reserve each member so we can monitor how many are reserving per time slot. As a reminder, only members may reserve time slots, there are no guests at this time.
  10. The next page will confirm what days and times you reserved. If information is correct, select “next”
  11. A green check mark will be displayed once you have successfully registered for your time slot. An email confirmation will follow.

Thanks for taking the time to review the reservation process. Please don’t hesitate to ask questions. You can call the front desk for assistance at 203-775-4444.

  • Members will be required to bring their membership card or scan in using the Regional YMCA App.
  • We are no longer be checking your temperature before entering the Y.
  • You must wear a face covering while in common areas of the Y including lobby, hallways,bathrooms and weight room.
  • Bring a water bottle from home, as water fountains will be available for bottle filling only.
  • We have added additional hand sanitizing stations throughout the facility.
  • All members are required to clean all equipment before and after use.
  • If you are not feeling well, please stay home and get healthy.
  • We encourage the vulnerable populations of our Y to be cautious and follow recommended CDC guidelines when returning to physical activity outsire your home.
  • If you previously chose to cancel your membership or put it on hold, please contact Megan Hebert at to reactivate your membership in order to make a reservation and use the YMCA.

There is only ONE email permitted on a family account to set up an online registration. However, once set up, all members of the family can register for time slots individually.

Camp Greenknoll Contact:

Sean Turner
Camp Director
203.775.4444 x 103